Privacy Policy
Personal Data Protection and Privacy Policy
Auto Timor Leste, Lda is partner of Toyota Tsusho Asia Pacific Pte. Ltd, and is an authorised dealership in Timor-Leste for Toyota vehicles since 2023 and an official Toyota Authorised Service Station since 2006.
The privacy of your personal data is important to us, and we are committed to accord the due level of care as presented in this Privacy Policy statement, and consistent with the Constitution of the Democratic Republic of Timor-Leste (Section 38).
This policy applies to Auto Timor Leste, Lda, and any other associated/affiliated business, and outlines our obligations and practices in the handling of the Personal Data of our customers, prospects, vendors, suppliers, partners, and all others who come into contact with us and our related companies across all touch points of our business operations that we collect and hold.
What is Personal Data?
Personal data refers to all and any information relating to you obtained by us in the course of and as a result of the provision of any products and services by us to you. Such Personal Data includes, but is not limited to, your name, mailing address, telephone number(s), personal email address, and identification card number. We shall treat your Personal Data as confidential and will accord due level of care in accordance with our Privacy Policy statement, and as consistent with the Constitution of the Democratic Republic of Timor-Leste (Section 38).
Use of Cookie Technology
We use cookie technology to allow Auto Timor Leste to trace your activities within this site, to help Auto Timor Leste to evaluate and improve the efficiency of this site in order to make it more useful to you. Auto Timor Leste does not store information on individual users through this technology, and no information about you will be stored or used. Please note that you can set your browser to not accept cookies or to inform you in case cookies are sent.
Purpose of Collection
Generally, we collect Personal Data from our customers, prospective customers, suppliers, etc. for purposes relating to the products and services we offer or require. These purposes include, but are not limited to:
- responding to your enquiries regarding vehicles, vehicle sale/servicing/ repairs, vehicle parts and accessories, and any other services we offer;
- receiving feedback and dealing with complaints;
- processing orders and administering accounts;
- providing customer and dealer support, such as service maintenance reminders;
- providing vehicle warranties and vehicle special service campaigns;
- having communication with you in relation to your vehicle ownership and to products and services we provide which are relevant to your existing relationship with us;
- offering you updated marketing and promotional packages that you can benefit from, including products and services offered by our selected partners;
- providing information regarding product updates and upgrades;
- conducting research and surveys;
- meeting regulatory and legal obligations.
Legal Terms
Website Policy
By accessing and using the Auto Timor Leste, Lda website, you accept this policy without limitation or qualification. Your access to the Auto Timor Leste, Lda website is therefore subject to this policy, as well l as to all applicable laws in Timor-Leste.
Content
Auto Timor Leste, Lda website contains information regarding Toyota products, dealers, and Toyota promotional programmes. The Toyota products described in this website are offered for sales only in Timor-Leste.
The information provided herein is intended to be as comprehensive as possible. However, Auto Timor Leste, Lda reserves the right to make changes at any time – without prior notice – to models, equipment, specifications, product availability, or any information presented on this website.