Frequently Asked Questions
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Your Toyota vehicle is wholly made from Toyota Genuine Parts; from the brake pads to the exhaust, spark plugs and oil filters. These parts are designed, manufactured, and extensively tested for reliability and durability. This is so your Toyota vehicle will perform optimally and safely.
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Counterfeit parts can easily imitate the appearance of Genuine Toyota parts, however, they are not guaranteed to have the same level of quality nor perform to the standards of Toyota under Toyota’s stringent level of testing. Having counterfeit parts in your vehicle can have a negative impact, endangering yourself, families, and friends on the road.
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Counterfeits are typically found online, in unofficial workshops, and parts retailers. They may be branded in the style of Toyota Genuine parts, but they will have differences that are noticeable that can compromise your vehicle’s performance and safety. Closely inspecting the parts for manufacturing errors, use of alternative materials, and for poor packaging may indicate a counterfeit.
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Auto Timor Leste, the official dealership of Toyota in Timor-Leste, offers warranty for Toyota Genuine Parts and Toyota vehicles purchased from our dealer. However, in the case of failure or defect of your Toyota vehicle that was purchased at our dealer, which was caused by the fitment of a non-Genuine Part / Accessory or faulty work performed by a non-authorised Toyota service technician, will not be covered by our warranty.
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Parts are the required components of the vehicle for it to operate. However, accessories are optional and oftentimes additional add-ons that are not required for a vehicle to operate. An example is the oil filter is a part, and the sun visor is an accessory.
















